Contact
Get in Touch
Have a question or want to learn more about Kounet? Reach out through any of the channels below.
FAQ
Common Questions
Before reaching out, you might find your answer here.
Simply sign up for a free account, complete your profile, and you're ready to go. If you need a walkthrough, message us on WhatsApp and we'll help you set everything up.
WhatsApp is the fastest — we typically reply within minutes during business hours. Email inquiries are responded to within 24 hours. Instagram DMs are monitored daily.
Absolutely. Send us a message via WhatsApp or email with your institution name and we'll schedule a personalized walkthrough at a time that works for you.
Reach out to us on WhatsApp with a description of the issue and we'll help resolve it as quickly as possible. For account-related concerns, you can also email us at [email protected].
We love hearing from our users! Send your ideas or feedback through WhatsApp or email. We actively use feedback to shape our roadmap and improve the platform.